Account setup
Install apps, walk through onboarding, check logged-in state, verify settings, and confirm an account is ready for use.
Use case
TapKit lets agents help with authorized mobile account work: setup, verification, support, booking, recovery, and cross-app tasks that require the real phone interface.

Scope
Authorized accounts
Use TapKit for devices and accounts your team owns or is explicitly allowed to operate.
Workflows
Cross-app tasks
Agents can move between apps, messages, files, settings, web views, and verification steps on the phone.
Control
Supervised ops
Watch sessions, review outcomes, and keep humans in approval loops for sensitive account actions.
Why phones
Many account workflows cross boundaries: an app prompt, a text message, a web view, a file picker, a notification, a payment confirmation, or a settings screen.
Those steps are difficult to automate from a browser alone and often are not covered by public APIs. TapKit gives an agent a real iPhone so it can operate the workflow a human would normally handle.
The right posture is supervised operations: use the agent for repetitive navigation, context gathering, and low-risk steps, then keep humans in approval for sensitive actions.
Workflows
Install apps, walk through onboarding, check logged-in state, verify settings, and confirm an account is ready for use.
Handle SMS codes, push prompts, email links, app permissions, and recovery steps that depend on the real phone.
Operate travel, appointment, delivery, and marketplace flows where the useful interface is inside a mobile app.
Inspect account state, gather screenshots, prepare responses, and complete routine mobile tasks with human oversight.
Examples
Search, compare, hold options, and prepare a booking path in mobile-first apps before a human confirms the final action.
Work through prompts, links, device checks, and account-state screens that are hard to reproduce from a desktop workflow.
Turn repeated phone tasks into agent-assisted procedures with clear instructions, review points, and audit context.
Use a phone session to reproduce mobile account issues and collect evidence for support or product teams.
Guardrails