Privacy Policy

Last Updated: January 10, 2025

Introduction

TapKit ("we," "our," or "us") is operated by Jootsing Labs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (tapkit.ai), our Mac application, our iOS application, and our API services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

Information You Provide to Us

Account Information: When you create an account, we collect information such as your name and email address. If you sign up using Google OAuth, we receive your name and email address from Google. We do not receive or store your Google password.

Payment Information: If you subscribe to our paid services, we collect payment information through our third-party payment processor, Stripe. We do not directly collect or store your credit card numbers or bank account information. Stripe's use of your personal information is governed by their privacy policy.

Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Information Collected Automatically

Usage Data: We automatically collect certain information when you access or use the Service, including your IP address, browser type, operating system, access times, pages viewed, and the page you visited before navigating to our Service.

API Usage: We log API requests made to our Service, including timestamps, endpoints accessed, and response codes. This data is used for debugging, security monitoring, and service improvement.

Device Information: When you connect an iOS device to our Mac application, we collect device identifiers and device names to facilitate the connection and display within our dashboard.

Information Related to Device Control Features

Our Service enables programmatic control of iOS devices through Apple's Switch Control accessibility feature. When you use these features:

Screenshots and Screen Content: Our Service can capture screenshots of connected iOS devices. Screenshots are transmitted to facilitate remote viewing and are processed in real-time. We do not permanently store screenshot content on our servers unless explicitly saved by you.

Input Commands: When you use our API to send tap, swipe, or text input commands to a connected device, we log the type of command for debugging and usage analytics. We do not log the specific content of text inputs.

Video Streaming: Our Service uses Agora for real-time video streaming of device screens. Video streams are transmitted in real-time and are not recorded or stored by us. Agora's use of data is governed by their privacy policy.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage your account
  • Process transactions and send related information, including purchase confirmations and invoices
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with the Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve the Service
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

Service Providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing (Stripe), authentication (Supabase), video streaming (Agora), and hosting services.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

Third-Party Services

Our Service uses the following third-party services:

Google OAuth: We use Google OAuth for authentication. When you sign in with Google, we receive your name and email address. Google's privacy policy is available at https://policies.google.com/privacy.

Supabase: We use Supabase for authentication and database services. Supabase's privacy policy is available at https://supabase.com/privacy.

Stripe: We use Stripe for payment processing. Stripe's privacy policy is available at https://stripe.com/privacy.

Agora: We use Agora for real-time video streaming. Agora's privacy policy is available at https://www.agora.io/en/privacy-policy.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to delete your account, please contact us at support@tapkit.ai. Upon account deletion, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal purposes.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@tapkit.ai.

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you. You have the right to request deletion of your personal information. You have the right to opt-out of the sale of your personal information. We do not sell personal information.

European Economic Area Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. The legal basis for processing your information includes your consent, the performance of a contract with you, and our legitimate interests in operating the Service.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Jootsing Labs